TRUE Model - Privacy Policy

True Model Management – Website Privacy Policy

Effective Date: June 23, 2025

This Privacy Policy explains how TRUE Model Management (“TRUE,” "True," “we,” “us,” or “our”) collects, uses, discloses, and protects personal information collected through our website, truemodel.com (the “Website”).

1. Information We Collect

We collect the following categories of information:

a. Information You Provide

When you contact us or submit an application, we may collect:

Name, age, email address, phone number, address
Photos, videos, measurements, and portfolio materials
Social media handles or links
Employment and professional background, if applicable

b. Information Collected Automatically

Via cookies and tracking tools, we may collect:

IP address, browser type, device ID, language preferences
Date/time of visits, pages viewed, referring URLs
Session data and approximate geolocation

c. Third-Party and Combined Data

We may combine your data with publicly available or third-party data to improve services and marketing relevance.

2. Tracking Technologies and Cookies

We and our service providers use technologies like:

Cookies – small text files stored in your browser
Web beacons/pixels – to track engagement
Analytics scripts – e.g., Google Analytics

You can manage or disable cookies via your browser settings.

To opt out of interest-based advertising or behavioral tracking:

We do not currently respond to "Do Not Track" browser signals.

3. How We Use Your Information

We may use your data to:

Evaluate model applications and consider you for representation
Manage bookings, casting, and client relationships
Provide services and maintain our Website
Respond to inquiries and provide customer support
Improve our services and analyze trends
Send marketing, updates, and promotions (with opt-out options)
Detect, investigate, and prevent fraud or legal violations
Comply with applicable laws, legal obligations, and agency policies

You may unsubscribe from emails at any time via the “unsubscribe” link or by contacting us directly.

4. Sharing of Information

We may share information with:

Vendors and Service Providers – e.g., hosting, analytics, email tools
Clients and Industry Partners – for job opportunities or casting calls
Legal or Regulatory Authorities – if required to comply with law
Business Transfers – in case of a merger, acquisition, or asset sale

All third parties are expected to protect your data and use it only for permitted purposes.

5. Your Privacy Rights

a. California (CCPA & Shine the Light)

California residents may:

Request to know what personal data we collect and share
Request deletion of their personal data
Opt out of the sale or sharing of their personal data (we do not sell data)

To exercise these rights, email: privacy@truemodels.com with “CCPA Request” in the subject.

Under the Shine the Light law, you may request details of data shared with third parties for direct marketing (we currently do not share such data).

b. EU/UK Residents (GDPR)

You have the right to:

Access, correct, or delete your data
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with your country’s data protection authority

Our lawful bases for processing include consent, contractual necessity, legal compliance, and legitimate interests.

To exercise any GDPR rights, please email privacy@truemodels.com with “GDPR Request” in the subject.

6. Data Retention

We retain your personal information only as long as needed:

To fulfill the purposes stated above
To comply with legal, contractual, or administrative obligations
To protect our legal interests

When data is no longer necessary, we securely delete or anonymize it.

7. Children's Privacy

We do not knowingly collect data from children under 13.
If you are aged 13–17, a parent or guardian must approve your submission.
If we learn we’ve collected data from a child under 13, we will discard it promptly.

8. International Users

If you access our Website from outside the U.S., please note:

Your information may be processed in the United States, where data protection laws may differ from those in your country.
By using the Website, you consent to this transfer.

9. Data Security

We maintain reasonable physical, electronic, and managerial safeguards to protect your data.

However, no system is 100% secure, and transmission over the Internet carries risks. Please take care when submitting personal information online.

10. Updates to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted on this page, with the revised effective date noted at the top.

11. Contact Us

If you have questions or wish to exercise any privacy rights, please contact:

Email: info@truemodel.com